July’s Employee of the Month – Donna Freeman

Donna’s title is ‘Executive Secretary’, but her job description could easily fill 10 pages. If you know how organizations function, you will know that many folks contribute many small pieces, but there is always that one person who holds the most pertinent piece of information. That statement defines what Donna is for the Town of Jonesborough. She is the key information holder. Donna could also be described as the ‘Air Traffic Controller’ for the Town.

Donna handles Board agendas, Committee agendas, Festival/Event submission for approvals, Planning Committee agendas, dissemination of ‘minutes’ from all these meetings, Board Packets – which involve reports from supervisors, Operation Manager and Town Administrator submissions/reports/comments, playbills for JRT, and submitting work done by Town Forces for reimbursement under the TOOT City Maintenance Agreement.

Donna sends reminder emails of all deadlines needing attention to all supervisors, plans monthly staff meetings/agendas, handles a myriad of projects for the Town Administrator and fields a multitude of phone calls each day requesting information of all varieties. If it were not for Donna’s vast experience and knowledge of all things Town Admin, we would surely have to hire an independent consultant team to attempt to complete half of the tasks on Donna’s plate each day. Donna Freeman has more information about how Town offices operate, than any other ten people we have in employ. It is safe to say she is very, very well qualified to be not only the Employee of the Month, but the Employee of the Decade. The next time you have a spare moment, drop by Town Hall and see Donna in action, and thank her for the exemplary job she does in keeping our Town management structure intact and functioning. She truly is that key player in our organization.