General
Where is Housing Repair Loans & Grants information?
This provides loans to very-low-income homeowners to repair, improve or modernize their homes or provides grants to elderly very-low-income homeowners to remove health ad safety hazards.
Where is Town Hall located?
123 Boone Street
Jonesborough, TN 37659
What are the phone numbers for Town Hall?
423.753.1030 and 423.753.1031
Where do I purchase tickets for Town events?
What are the hours that I can call Town Hall?
The phones at Town Hall are answered 24 hours/day – 7days/week.
Where do I pay my water and property tax bills?
You may stop by Town Hall or pay ONLINE HERE
How can elderly, disabled and Veterans get property tax relief?
There is property tax relief for the elderly, disabled and Veterans who meet certain requirements.
You can find information HERE
If you need additional assistance call the Washington County Trustee’s Office at 423.753.1601 or call the Veteran’s Administration at 800.827.1000
Where is Washington County Sessions Court?
108 West Jackson Blvd. Jonesborough Call 423.753.1737
How do I apply for a Business License?
Download Application and take to Town Hall.
Click HERE for application
Where do I report a power outage?
For ALL power outages, contact the BrightRidge Power Company at 423.952.5000.
Follow the prompts and leave a message. Unless you have an emergency, please do not call the police department to report power outages.
How do I get on the Historic Zoning Commission agenda?
Contact the Chairman, Zac Jenkins at 423.571.5003 More information HERE
Where do I find ADA information?
Parks and Recreation
Can I reserve a picnic shelter?
Shelters are on first come-first served basis at no charge, except the pavilion at Persimmon Ridge Park located adjacent to Wetlands Water Park. That pavilion is rented from Memorial Day through Labor Day and can be reserved by calling the Water Park at 423.753.1553.
What are the purple flowering plants in the median on 11-E?
October Skies Aster and they bloom in the fall.
What are the trees in the median on 11-E with purple/maroon leaves?
Forest Pansy Redbud
Public Safety Fire
How do I get a Fire Inspection?
Inside City Limits – call 423.753.1035
More information Click HERE
How many smoke detectors do I need and where should I put them?
Smoke detectors need to be installed in every finished living space in your home excluding kitchens, bathrooms, laundry rooms and garages. The detector should be installed between four and twelve inches from the ceiling when installed on the wall and the same distance from the wall when installed on the ceiling. Be sure to not place smoke detectors within three feet of a ceiling fan or air register.
Does the Fire Department install smoke detectors?
Yes, the Jonesborough Fire Department does participate in the State Fire Marshall’s Office smoke detector program. The detectors and service is provided to town residents for free but only if certain requirements are met. To inquire about this service or qualifying criteria please call 423.753.1053. Click HERE for a Smoke Detector Request.
Do you fill swimming pools?
While in the past some departments have done this, the Town of Jonesborough does not offer this service.
Can I visit the Fire Station?
Yes the department is open to visitation by the public between the hours of 8 am and 5 pm. If you would like to visit us, please enter through Town Hall and proceed to the Public Safety window. They will contact us and we will escort you on a tour of our station.
Can my children have a birthday party at the Fire Station?
The Town of Jonesborough no longer offers this service.
Does the Fire Department install car seats?
Yes, many of our staff are trained car seat installers. Our police department also has many certified installers. If this is a service you require, walk-ins are welcome. You can inquire about this service by calling 423.753.1053
Public Safety Police
How do I get into the Are You Okay Program?
How do I get a copy of an accident/fire report?
Call 423.753.1053 and inquire about getting a copy of your report.
More information Click HERE
Does the Police Department install car seats?
Yes, many of our staff are trained car seat installers. If this is a service you require walk-ins are welcome. You can inquire about this service by calling 423.753.1053
I need more information about the Redflex Traffic Control Photograph System?
More info Click HERE
Where is the Jonesborough Municipal Court? (for Town of Jonesborough and Jonesborough Redflex citations only)
123 Boone Street in Town Hall next to the Post Office. Call 423.753.1053
How do I pay my Redflex Traffic Camera Citation?
They must be mailed in as per the citation you received in the mail. The Police Station does not accept payments. Send check or money order. Do not send cash.
Senior Center
How do I get involved at the Senior Center?
Call 423.753.1083
More information HERE
Street Department
Who do I call for a street light outage?
Call 423.753.1053 or 423.753.1030
Who do I call to report a pothole?
Call 423.753.1030
Visitor Center
Where do I get more information about renting the Visitors Center?
What are the hours of the stores downtown?
The majority of the businesses downtown are open 10 am – 5 pm and
some restaurants are open earlier for breakfast. It is best to call if you
are coming to a particular store.
What is happening downtown today?
This is a link to our calendar of events HERE
Do you have a history video?
The Chester Inn Museum has a short history video.
Where do I get Teller-in-Residence tickets?
Call the International Storytelling Center at 800.952.8392, ext 222
or Click HERE
Where can I see some area waterfalls?
The Visitors Center can provide directions to many area waterfalls, which include: Fall Creek Falls, Jackson Falls, Natchez Trace Falls, Old Falls, Pine Ridge Falls and Kelley Falls. Call 423.753.1010
Solid Waste and Recycling
Is my garbage collected on holidays?
There is a holiday collection schedule that is announced in January and changes are also noted on online calendar. The 2021 Holiday Schedule can be seen below.
- January 1 – New Year’s (Friday)
Regular Route - January 18 – Martin Luther King, Jr. Day (Monday)
Regular Route - February 15 – President’s Day (Monday)
Regular Route - April 2 – Good Friday
Regular Route - May 21 – ½ Day- Employee Picnic at Water Park (Friday)
Regular Route - May 31 – Memorial Day (Monday)
Regular Route - July 2 – Independence Day (Friday- Note: July 4th is on Sunday)
Regular Route - September 3 – ½ Day- Employee United Way Day (Friday)
Regular Route - September 6 – Labor Day (Monday)
Regular Route - October 1 – Storytelling Festival (Friday)
Regular Route - November 2 – City Election Day (Tuesday)
Regular Route - November 25 & 26 – Thanksgiving Day (Thursday & Friday)
Garbage collected on Thursday will be collected on Wednesday! Friday schedule will operate on Regular Route collection! - December 17 – Employee Christmas Party (Friday)
Regular Route
What is the cost for garbage collection services?
Garbage collection fee is $15.50 per month per household. There is a $2.00 monthly discount for residents participating in the recycling program. There is no fee for yard-waste removal.
How do I sign up for garbage collection services?
Once you open a water account within the Jonesborough town limits, you will begin to receive collection services.
How do I request a garbage can if I don’t have one?
Please call 423.753.1006.
Where do I place my yard-waste for curb collection?
Yard-waste should be placed on the curb, parallel with the road, with pieces no longer than six (6) feet in length.
If I hire a contractor to do landscape services on my property, can the yard-waste material be placed on the curb for the town to collect?
No! It is the contractor’s responsibility and obligation to remove and dispose of it.
